Simple, usage-based pricing
Pay only for the credits you consume
No upfront commitments, scale as you grow
Professional
Suitable for individual professionals
1 credit = 1 hour of Agent compute (Node Size: S). See how credits work
INCLUDES
Enterprise
Most popular and addresses the needs of teams of any size
1 credit = 1 hour of Agent compute (Node Size: S). See how credits work
ALL Professional EDITION FEATURES +
Business Critical
Offers functionality for highly regulated industries with regulations of sensitive data
1 credit = 1 hour of Agent compute (Node Size: S). See how credits work
ALL ENTERPRISE EDITION FEATURES +
Detailed Feature Comparison
| Features | Professional | Enterprise | Business Critical |
|---|---|---|---|
| Core Features | |||
| Number of users | 1 | Unlimited | Unlimited |
| Access to all connectors | |||
| Custom connector development | |||
| Number of pipelines | Unlimited | Unlimited | Unlimited |
| dbt Core™ integration | |||
| Reverse ETL (activations) | |||
| Unlimited Workspaces | |||
| Monitoring & Alerts | |||
| REST API access | |||
| Role-based access control | |||
| Git Integration | |||
| Audit logging | |||
| Security & Compliance | |||
| SOC 2-aligned controls (certification in progress) | |||
| SAML SSO | |||
| Customer-managed encryption keys | |||
| HIPAA / PCI DSS | |||
| Support & SLA | |||
| Uptime SLA | 99.9% | 99.9% | 99.95% |
| Support | Standard | 24×7 Premium | 24×7 Premium |
| Dedicated TAM | |||
| Deployment Options | |||
| Cloud (multi-tenant) | |||
| Hybrid (cloud-on-prem) | |||
| Data residency options |
How is Supaflow Credit Usage Calculated
Supaflow features run on Supaflow-managed compute, billed in Compute-Hours.
- What's a Compute-Hour? One Compute-Hour equals the resources of running a Small Compute Node for one hour. If larger or smaller nodes are used, usage is scaled proportionally.
- Example: Running a Medium node for 30 minutes = 1 Compute-Hour.
- How it's measured: Usage is tracked per second, with a 60-second minimum per job. After the first 60 seconds, usage is rounded up to the nearest second.
- Billing: 1 Compute-Hour = 1 Supaflow Credit.
- How it shows up: All charges appear as a single line item per feature in your usage statement.
Credits Per Hour by Agent Node Size
| Agent Node Size | S | M | L | XL | 2XL |
|---|---|---|---|---|---|
| Credits Per Hour | 1 | 2 | 4 | 8 | 16 |
Example Credit Calculation
Pro Tip: Most pipelines will run on S nodes, so you can save on costs by scaling up to L nodes only when advised by your TAM.
Frequently Asked Questions
How does credit-based pricing work?
You purchase credits and consume them based on the compute resources you use. Each pipeline run consumes credits based on the Agent Node Size (see table above) and the job duration. Unlike competitors who charge per row of data, our credit model gives you transparent costs.
What's included in the free trial?
Our free trial includes credits to test your data pipelines with full access to Enterprise features. No credit card required to start.
Can I switch between plans?
Yes, you can upgrade or downgrade your plan at any time (subject to term commitments). Changes take effect immediately, and billing is prorated based on your usage.
Do you offer volume discounts?
Yes, Enterprise and Business Critical customers receive volume discounts based on credits purchased. Contact our sales team to discuss your expected credit consumption.
How do you compare to Fivetran pricing?
Fivetran charges based on Monthly Active Rows (MAR), which can lead to unpredictable costs because data change rates vary and spikes are common. MAR is a black-box metric — ask Fivetran for a detailed breakdown of how MAR was calculated for your bill and verify it matches your expectations. Our credit-based model works similarly to Snowflake: you pay only for compute consumed, typically resulting in up to 50% cost savings.See detailed comparison →
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